Comp Meals of Pismo Restaurants: How to Comp Meals like Them

Every restaurant is dependent on humans. So, human error is the part and parcel of the business of Pismo restaurants. It is true that proper training and different work techniques can decrease the number of errors a great deal. However, you can’t avoid making mistakes altogether. As a restaurateur, it is not easy for you to predict these mistakes all the time. Better, accept the fact that something or the other will take place at some point. So, you have to think about a way to make things alright with the customers.

How you can do that professionally? Most celebrated restaurants try to appease the customers with comping. You can follow suit to ensure not a single customer goes unhappy from your place.

What Is Comping Meals?

Comping meals is a type of action taken by the owners or the managers of a restaurant. In this case, Pismo Beach restaurants offer to pay for the meals of the customers as a good gesture. Comped meals are often offered to salvage a botched dining experience of customers. However, a restaurant can offer comped meals to their loyal customers as well. However, you should not use this technique every time to get out of a sticky situation.

When should You Comp A Meal

Massive Delays

If the wait time is unnaturally high due to some problem or other, you can offer the customers a comp meal. However, the wait time should pass well over an hour before you go out giving comped meals.

Bad Food

Food is the main priority for every restaurant. So, you should be extra careful, that the plates you send out are impeccable. However, accidents happen. If your customer gets a hair or a bug in their food, you should definitely comp the whole meal.

Kitchen Errors

When you start a restaurant, there should not be any kitchen error. However, if by chance there is some go and comp the meal as soon as possible. Something like raw or burnt food is the proper situation for comping.

Rude Service

This is a disaster for any restaurant. However, if it takes place, you have got nothing other than comping the food or drinks. Do take care of the server as well. Give them training, so that they can solve every type of problems.   

Comping is a great way to make your displeased customers satisfied. However, don’t go comping meals for celebrity guests, or picky customers. Instead, try to give them your best services. Offer comp meals only if there’s some fallacy on your part.